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III. Salary/Benefits

 

C. Services For Housestaff

  • Millberry Union
    Millberry Union is located on the north side of Parnassus Avenue, across from Moffitt-Long Hospital. Millberry Union presents cultural, recreational, and fitness programs to the campus community and general public. Millberry Union also provides a variety of facilities and services including a bookstore, fitness center, barbershop, sundries and gift stores, flower stand, a variety of food service options, computer store, copy service, meeting rooms, music and entertainment rooms, and ticket services.

  • Meals
    Residents on duty have access to food services 24 hours/day at all institutions.
    • Moffitt-Long
      Residents have access to a variety of food services during the daytime. Evening meals are provided for Housestaff who are on call at the hospital. Debit cards are used at the Moffitt-Long campus and are valid at a wide range of vendors. The hours of operation of the different food services varies among the numerous sites and also from weekday to weekend.
    • Mt Zion Medical Center-
    • SFGH Medical Center
      Food Services are provided for Housestaff who are on-call at the hospital. Housestaff must present an ID badge that indicating that they are a “Resident”. Temporary meal passes may be obtained from the Dean’s Office at SFGH through the individual’s Department. The hours of operation of the cafeteria may vary, but are well advertised. If the cafeteria is closed for an extended period, alternative food services are provided to Housestaff.
    • Veterans’ Administration Medical Center
      The VA has a cafeteria that is open Monday thru Friday from 7:00 am-4 pm. For residents staying for overnight call, there is a meal program utilizing delivery from several participating outside restaurants. Vouchers are available from the service administrator. Tickets for breakfasts in the cafeteria are also provided to post call residents.

  • Medical – Legal Assistance
    The University is obligated by the California Tort Claims Act (Government Code section 825) to defend Housestaff against any liability or malpractice claim arising out of the Housestaff members' acts or omissions within the scope of University duties for work completed during the training period. Professional liability insurance coverage is maintained to meet such obligations. Exceptions to such coverage are acts or omissions in the course of activities not within the scope of their University duties and acts or omissions resulting from fraud, corruption, malice or criminal negligence. All Housestaff members shall be subject to the provisions of the Medical Center and Medical Arbitration Regulations of the University of California. Subject to Terms and Conditions of Service of the UCSF Medical Center Admission and Medical Services Agreement, any dispute as to medical malpractice to which any member of the staff is a party shall be determined by submission to arbitration as provided by California law and not be a lawsuit or resort to court process except as California law provides for judicial review of arbitration proceedings. Faculty, staff and other employees, working within the course and scope of their University employment, and students who are regularly matriculated and following a regularly prescribed course of studies in the health sciences, absent actual fraud, corruption or malice on the part of the individual, are covered for any claim of malpractice by the Regents of the University of California self-insurance program. Housestaff and clinical (part-time and volunteer) faculty have coverage that is limited to specific assignments in specific locations.

    Work at affiliated or associated hospitals or elsewhere is clearly covered when it falls within the course or scope of University employment. Coverage will not extend to activities for which compensation is received over and above your regular salary (i.e. moonlighting; see moonlighting policy). Housestaff who enroll for short-term elective rotations must provide documentation of malpractice insurance from their home institution.

    The Medical Risk Management Office is available to assist Housestaff in situations where medical decisions could include legal considerations. The Medical Risk Management Office attempts to minimize the University's exposure to hospital and medical malpractice liability.

    Attorneys or investigators may be contact Housestaff to review and comment on the care provided to a patient. Trainees should contact Risk Management before responding to any such requests.

  • Physician Well-Being Programs
    Housestaff have access to a variety of systems for supportive intervention for dependency treatment and to obtain counseling services for a broad range of personal problems (e.g., workplace stress, anxiety management, personal or work relationships, depression, grief and loss, caregiver concerns, etc)
    • UCSF Physician Well-Being Committee
    • Physicians' Confidential Assistance line of the California Medical Association
    • Faculty & Staff Assistance Program (FSAP), 3333 California Street (Laurel Heights campus)
      These and other options are described on the GME website. In addition, the Dean’s Office is currently exploring additional well-being programs. Housestaff are urged to provide input to the Operations Manager of Graduate Medical Education or the Senior Associate Dean for Graduate Medical Education.

  • Financial aid/student Loan Deferment
    Many trainees can defer their student loans incurred during medical school or post-graduate training. Federal Stafford, Direct and Perkins loans may be deferred under specific circumstances. Loans made through the Department of Health and Human Services, such as Primary Care Loans, Loans for Disadvantaged Students or Health Professions Student Loans, can generally be deferred throughout internship/residency training. Interest on subsidized loans does not accrue during deferment periods. Trainees who do not qualify for a loan deferment can request loan forbearance. Interest accrues during periods of forbearance, but payment is not expected. For more information about loan deferment/forbearance eligibility, contact the GME office, or the UCSF Student Financial Services Office.

    The most common residency deferment is the economic hardship deferment, which is based on expected monthly repayment on federal loans exceeding a certain percentage of current salary. The Association of American Medical Colleges (AAMC) maintains a website (http://www.AAMC.org) with information, plus a worksheet to help determine eligibility for the economic hardship deferment.

    If a trainee does not qualify for a deferment, and /or experiences difficulty repaying loans following the deferment period, submitting a request for forbearance on the federal Stafford, Direct and /or Perkins loans for the remainder of residency training may be worthwhile. During periods of forbearance, payments are not expected, but interest accrues on both subsidized and unsubsidized loans. Some lenders require that interest be paid during periods of forbearance.

    See the financial information for Housestaff section for additional information about various loan terms. In addition, the UCSF Student Financial Services Office has a website especially for Residents and Housestaff, which is located at http://saawww.ucsf.edu/financial/residents/. The website provides links to important agencies and lenders and has information about deferment and forbearance options. Individual counseling and advice regarding student loans is also available through the Student Financial Services Office.

    Several UC Campuses provide student loans funded by the University with deferred re-payment throughout internship/residency training.

    If a trainee fails to resolve problems with a lender or loan servicer, contact the UCSF Student Financial Services Office for assistance at 476-4181.

    Blumberg Loan Fund

    Short-term loans (up to $1,200), interest free for 12 months, are available to Housestaff and clinical fellows through the School of Medicine. To apply, please visit the Dean’s Office, Graduate Medical Education in MU 250 East, the GME website, or call 476-4561 for more information. Re-payment is scheduled via deduction from paychecks. Of importance, if re-payment is not in full at the end of training, the final paycheck is held for this payment.

  • Libraries
    Located at 530 Parnassus Avenue, the Kalmanovitz Library plays a critical role at UCSF, serving not only as a repository for scientific information, but also as a center for the development of new knowledge bases and the hub of campus instructional computing. The collection covers almost every aspect of the health sciences, with substantial resources in the biological, physical, and social sciences.

    GALEN II, website: http://www.library.ucsf.edu, the Library's online computer network, is the link to the UCSF Library Catalog, the California Digital Library, a collection of databases, and Pub MED. From this main site, users have access to support systems including research assistance, instructional resources, and updates about the library’s collections and current events on campus. Links to phone directories and other UC websites and libraries is available.

    The Barnett-Briggs Library of the San Francisco General Hospital Medical Center, located at 22nd and Potrero Streets, maintains a small collection on clinical medicine and health sciences. The Mount Zion Medical Center Library, located at 1600 Divisadero Street, maintains a collection on clinical medicine. The Veterans Administration Center, located at 4150 Clement Street, also offers onsite library services to registered students and staff.

  • Transportation and Parking
    All campuses of UCSF suffer from serious traffic and parking congestion. To facilitate travel among campus locations, frequent free shuttle bus service is available throughout the day (Monday through Friday) between Moffitt/Long Hospitals, SFGH, the VA Hospital, Mt. Zion, Laurel Heights, and Mission Bay. An express shuttle services the commute between Moffitt/Long to Mt. Zion. Time and route schedules are posted throughout the campus. Schedules also may be obtained through department offices, by calling the UCSF Parking and Transportation Services (476-1511), or via the GME or Parking and Transportation websites.
    • Moffitt-Long
      Housestaff may purchase a parking permit at the University Parking Office located on "G" level under the West wing of Millberry Union. Identification (a driver license) is required. The Parking Office must verify the applicant’s status as a trainee. A hangtag is displayed on the inside mirror and a cardtrol is issued to open the garage gate. The cost of a parking permit is high, so that many trainees elect to purchase privileges for only those months when assigned to Moffitt/Long Hospitals. Each permit holder is liable for late charges if the cardtrol is not returned and citations are issued for an expired hangtag on the 5th working day (weekends and holidays excluded) of a new month. Parking fees are regulated by a University of California system wide policy.
    • Mt Zion Medical Center-
    • San Francisco General Hospital
      Housestaff may purchase a parking permit at the SFGH Parking Garage. This parking permit is for use in the parking areas located on the hospital grounds. A hangtag is displayed on the inside mirror of the vehicle. A UCSF Identification Badge and certification by the Dean’s Office at SFGH are required when purchasing a parking permit. The cost of a parking permit is very high. The San Francisco Department of Parking and Traffic (DPT) determines the parking fees. Neither SFGH nor the Dean’s Office at SFGH has any authority over parking fees.

      A limited number of garage parking spaces are available on a first come, first served basis, at night for residents called back to the hospital.
    • Veterans’ Administration Medical Center
      Housestaff may park on campus but must register their car with the VA police, located on the ground floor at the entrance of building 203. Once registered, housestaff may buy a monthly pass for $12.50 at the cashier’s desk located in building 2, room 63 or housestaff may pay for parking on a daily basis for $1.00. The machine to purchase the daily pass is located in the employee parking lot towards the northwest side. Both the VA sticker documenting the registration of the vehicle and either the current monthly pass or daily parking pass must be prominently displayed; if not there is a high likelihood of a ticket.

      A shuttle to UC operates on an hourly schedule with the first pickup at the VA at 7:30 and last shuttle leaving UC at 5 pm. Full schedules are posted in the hospital or on the website.

  • Police and Security
    • Moffitt-Long Medical Center
      • Most corridors and hallways on the Parnassus campus have campus telephones to provide easy communication to the UCSF Police Department.
      • Hospital Security offers the UCSF campus community a walking Night Escort Service. Contact 885-7890 for this service.
      • The Parnassus Night Security Shuttles are available from Parking and Transportation (476-1511) and run seven nights a week from 5 p.m. until 4:30 a.m. The boundaries for the Security Shuttle are: Kezar, Waller, Martin Luther King Drive to the North, 11th Avenue to the West, Clarendon Avenue to the South and Twin Peaks Boulevard, Clayton Street to the East. Passengers can be picked up or dropped off anywhere in this geographic area. With appropriate identification, the shuttle will also take students to student housing on Turk Street.
      • The shuttle is available routinely at the following times and locations:
        5:00 p.m.-11:00 p.m. in front of Moffitt Circle
        11:00 p.m.- 3:00 a.m. ER Parking Lot
        3:00 a.m.-5:00 a.m. by Request, ER Parking Lot.
      • The UCSF garage has police emergency alarms located on poles painted a bright yellow and marked POLICE EMERGENCY ALARM. There are also security mirrors in the stairwell for the Millberry Union Garage. Use them to check and verify if anyone else is using the staircase. There are emergency phones and Police Panic buttons in the elevators. When activated, they will immediately alert the UCSF Police of a potential problem.
      • Police Department
        G Level, MU
        Emergency 9-911
        Non-emergency 476-1414
        Hospital Security Escort 885-7890
      • Parking and Transportation Night Shuttle Service 476-1511
    • Mt Zion Medical Center 885-7890
    • San Francisco General Hospital
      • The SFGH Institutional Police (IP) offers a walking Night Escort Service. Contact 206-8063 for this service.
      • The UCSF shuttle is available Monday through Friday at the hospital’s outpatient entrance: 6:20 a.m. to 8:20 p.m.
      • Shuttle to and from the BART station at 24th and Mission is also available Monday through Friday at the hospital’s outpatient entrance:
        Departs SFGH: 6:05 a.m-9:05 a.m. & 2:40 p.m.-7:10 p.m.
        Departs Bart: 6:00 a.m.-9:20 a.m. 2:30 p.m.-7:00 p.m.
      • The SFGH Campus has Emergency Alarms/Call Box’s located in all parking lots and in the basement of the main hospital. When activated they will immediately alert SFGH IP of a potential problem.
      • All sleep rooms at SFGH have key locking mechanisms. Doors to sleep room areas 3B and GE and the individual rooms located within those areas utilize an electronic card key access system. For sleep rooms that have windows, the windows have been fitted with devices that restrict how far they can be opened.
      • SFGH Institutional Police
        1st Floor, next to the Emergency Department
        Emergency: x4911
        Non-emergency: x8063
        Hospital Security Escort: x8063
    • Veterans’ Administration Medical Center
      VA Police are on duty and available 24 hours/day, 7 days a week. They are available for night escort to parked cars on campus if needed.

  • Housestaff Committees
    • Residents Committee
      A Residents Committee composed of housestaff meets monthly to:
      • Address issues related to the trainee work environment and educational experience and
      • Participate in improving methods of delivering care to the patients of UCSF.
      • Specific contributions include annual review of the Health Insurance Plans for housestaff and review of revisions to the UCSF Grievance Policy.
      • The committee sponsors and oversees the Patient Care Fund. These monies are directed from the medical center to fund projects proposed by housestaff. The projects are generated when a trainee identifies a specific need for patients or their families. For example, recent proposal have included:
        • videos for children to watch during diagnostic procedures in radiology.
        • education materials for pediatric patients
        • toys/computer support for the pre-surgical pediatric area

          The members of the committee are expected to disseminate information from this committee to their colleagues, and to bring issues from their colleagues to the committee. All housestaff members are invited to participate.

          A house officer elected by the committee members chairs the Residents Committee. The Senior Associate Dean for Graduate Medical Education, Susan D. Wall, M.D., serves in an ad-hoc capacity and the Dean’s office provides staff support.
    • Chief Residents’ Committee
      The Chief Residents’ Committee meets monthly with the CEO of the Medical Center, the Senior Associate Dean for GME, and other invited administrative and educational leaders to facilitate communication between the housestaff and the administration.
    • “Lunch with the Senior Associate Dean”
      Another mechanism for direct interaction between the Dean’s office and the housestaff include “rotating” schedule of lunch with the Senior Associate Dean and the Director of Duty Hours and housestaff of a program without chief residents, faculty, or the program director. If, by consensus, the housestaff recommend that an issue be addressed beyond this forum, the topic might be discussed with a program director, chief resident, and other appropriate faculty/administration.
    • Other Medical Staff Committees at each of the four hospitals require Housestaff representation. A trainee’s participation in these various standing committees is invaluable, appreciated by the Attending Staff and the School of Medicine, and is required by the Accreditation Council of Graduate Medical Education (ACGME).
Updated: May 18, 2007
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