CNS Service Rates and Additional Costs

The following rates have been approved by the Budget Office and the CNS Recharge User Committee for FY ’09-10. Rates are subject to change in subsequent years.
Beginning 7/1/2009 CNS will provide services at these rates:

Monthly Support and Hosting Services
As of 7/1/09
Unit
Limits
Desktop Support (includes helpdesk services)
$58.21
per computer
Computer must meet minimum hardware standards
Virtual Server
Application Server Hosting
Database Hosting
$178.00
per virtual server
per SQL instance
 See VS and SQL limits document
Managed Storage
$3.56
per gigabyte
 
Hourly Professional Services
 
Systems Administration
Project Management
Desktop Support
Application Support
Network Infrastructure
Network Security
$66.95
per hour
Workload permitting

These rates may not include certain other costs including but not limited to: hardware, software licensing, SSL certificates, tape media, external labor costs, etc.

Please contact Tim Greer, CNS Manager or John Gingrich, CNS Desktop Services Manager with questions about pricing.

Phone: 415-206-5126
Email: support@sfgh.ucsf.edu

Revised: 11-5-2009